Can you hear me now?
It’s almost cliche’ thanks to the famous marketing campaign, but it’s a good challenge nonetheless. Have you been heard or just listened to?
Many of us confuse “hearing” with “listening.” When we check for understanding, especially in the download at many business meetings, the nod is all we look for. It’s a pack mentality. No one wants to admit weakness - who wants to admit they don’t “get it” and risk being the only one? And when it’s crucial information and you can’t afford for the team not to understand, you need assurance.
Take a page out of a school teacher’s book – ask direct questions to confirm that everyone understands it the way YOU want them to. Leave no doubt in your mind that the expected material is retained. Check for note-takers, ask for an e-mail recap from select individuals – even solicit their opinion on the meeting.
You may even notice trends towards your leadership style in the way everyone responds. Are you a leader your team feels comfortable discussing concerns with? Do you promote leadership qualities in your team – such as questioning directions and challenging ideas? Build character, not sheep.
Now tell me what I just said……
Tags: advice, business, career, ethics, professional, Teaching